Privacy Policy


Website: https://www.diagonalbubble.com
Business Name: Diagonal Bubble LDA
Business Address: Rua João do Naçimento Costa N 24, 1900-269 Lisboa, Portugal
Contact Email: aryanarorawdf@gmail.com

1. Introduction

At Diagonal Bubble LDA (“we”, “us”, “our”), we are committed to protecting and respecting your privacy in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and applicable Portuguese data protection laws. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website, make purchases, or interact with us.

2. Data Controller

The data controller for the purposes of the GDPR is:

Diagonal Bubble LDA
Rua João do Naçimento Costa N 24
1900-269 Lisboa, Portugal
Email: aryanarorawdf@gmail.com

3. Data We Collect

We may collect and process the following categories of personal data:

a. Information You Provide

  • Name, email address, phone number
  • Billing and shipping address
  • Payment details (via secure third-party processors)
  • Company name (if applicable)
  • Any personal data you submit via contact forms or email

b. Automatically Collected Information

  • IP address
  • Browser type and version
  • Device information
  • Referral URLs
  • Pages visited and time spent on site
  • Cookies and tracking technologies (see Section 8)

4. How We Use Your Data

We use your personal data for the following purposes:

  • To process and fulfill orders for electric cars, solar panels, and wallbox chargers
  • To respond to inquiries and provide customer support
  • To send transactional and marketing communications (with your consent where required)
  • To improve the functionality, security, and performance of our website
  • To comply with legal obligations and regulatory requirements

5. Legal Basis for Processing

Under the GDPR, we rely on the following legal bases:

  • Performance of a contract: Processing is necessary to fulfill a purchase or request.
  • Consent: For marketing communications and non-essential cookies.
  • Legal obligation: For record-keeping, taxation, and compliance.
  • Legitimate interests: To improve our services and respond to your queries (balanced with your rights).

6. Data Sharing

We do not sell your personal data. We may share your data with trusted third parties only when necessary:

  • Service providers (e.g., web hosting, payment gateways, logistics)
  • Legal or regulatory authorities when required by law
  • IT and security service providers to maintain website integrity

All data processors are contractually bound by GDPR-compliant Data Processing Agreements (DPAs).

7. International Data Transfers

Your data is stored within the European Economic Area (EEA). If data is transferred outside the EEA, we ensure adequate safeguards such as Standard Contractual Clauses (SCCs) are in place.

8. Cookies and Tracking

Our website uses cookies to enhance user experience and analyze website usage.

Types of cookies used:

  • Necessary cookies: Essential for site functionality
  • Analytics cookies: Help us understand user behavior (e.g., via Google Analytics)
  • Marketing cookies: Used only with your consent

You can manage your cookie preferences via our cookie banner or browser settings. For full details, refer to our [Cookie Policy].

9. Data Retention

We retain your personal data only as long as necessary for the purposes it was collected, including:

  • Customer records: 6 years (to comply with tax regulations)
  • Marketing preferences: Until you withdraw consent
  • Website analytics: Retained according to cookie settings and tool retention policies

10. Your Rights Under GDPR

You have the following rights under the GDPR:

  • Right of Access – Request a copy of your personal data.
  • Right to Rectification – Request correction of inaccurate or incomplete data.
  • Right to Erasure – Request deletion of your data (“right to be forgotten”).
  • Right to Restriction – Request restricted processing under certain conditions.
  • Right to Data Portability – Request transfer of your data to another controller.
  • Right to Object – Object to processing based on legitimate interest or direct marketing.
  • Right to Withdraw Consent – Withdraw consent at any time.

To exercise your rights, contact us at [EMAIL]. You also have the right to lodge a complaint with the Portuguese Data Protection Authority (CNPD): https://www.cnpd.pt

11. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:

  • SSL encryption for all data transmitted on our website
  • Secure payment processing via PCI DSS-compliant providers
  • Access controls and firewalls
  • Regular security audits and updates

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies separately.

13. Updates to This Policy

We may update this Privacy Policy periodically. The latest version will always be available on our website with the “Effective Date” noted above. Significant changes will be communicated via email or site notification.

14. Contact Us

For any questions about this Privacy Policy or your personal data, please contact:

Diagonal Bubble LDA
Rua João do Naçimento Costa N 24
1900-269 Lisboa, Portugal
Email: aryanarorawdf@gmail.com